Pay: $50,000.00 + per year
Job description:
Hours: Full-time, Saturday hours are required
Location: Waynesville
Job Description
The Furniture Sales Associate will be on the showroom floor interacting with customers and helping them select the perfect pieces of furniture for their needs. You will be expected to guide customers through each step of furnishing their home with the perfect furniture, rugs and accessories. It is common for a Furniture Sales Associate to have in-home consultations as well. This position is for our Waynesville location
Responsibilities
On the sales floor interacting with customers and helping them select the perfect piece of furniture for their needs. So being personable is important! This position is commission based role which means we are looking for someone who is comfortable in sales and earning their paychecks. We are looking for top performers who can help people reach their dream home goals through the incredible furniture we have to offer.
1. Consultative Sales
Engage clients in a personalized discovery process to understand their aesthetic preferences, spatial needs, and budget.
Utilize your expertise in high-end furniture construction and luxury features to guide clients toward the best investments for their homes.
Educate clients on differences between vendor choices, fabrics, styles
Manage the entire sales lifecycle, from the initial "dreaming" phase and detailed quoting to final order placement and follow-up.
Conduct in-home design consultations (as needed) to take measurements and ensure the scale and style of selections are appropriate for the space.
Collaborate with our Warehouse and Delivery Managers to provide seamless updates to clients regarding lead times and installation schedules.
3. Relationship Building
Develop and maintain a "book of business" by following up with past clients and networking with local builders, architects, and independent designers.
Serve as a brand ambassador, maintaining a professional and polished appearance that reflects the luxury nature of our showroom.
4. Showroom Excellence
Assist in the visual merchandising of the showroom floor, ensuring vignettes are inspiring, tagged correctly, and always "guest-ready."
Stay current on industry trends, color palettes, and new product launches from our premium vendors.
Required Qualifications
Experience: 3+ years in high-end retail sales or residential interior design. Experience with luxury appliances or custom furniture is highly preferred.
Excellent Customer Service Skills: Exceptional interpersonal and active listening skills. You must be comfortable discussing high-price-point investments with confidence and grace. It is imperative you are comfortable with providing our customers with exceptional customer service with quick and prompt response times.
Technical Skills: Must be proficient in microsoft office software
Preferred Qualifications
Education: A degree or certificate in Interior Design, Art, or a related field is a significant plus. However, we will train you on the design elements of the business.
Prior furniture store or furniture business experience a major plus
Company Profile: High Country Furniture & Design began in 1996 with the goal of offering good quality and unique home furnishings to accommodate every taste and budget. The goal of High Country Furniture & Design is to help you create your dream home - whether it is a mountain cabin, a lakeside home, a contemporary studio, or a countryside estate. We take pride in our growth and the popularity of our diverse product lines.
Job Type: Full-time
Benefits:
401(k) matching
Paid time off
Application Question(s):
Are you comfortable with a pay plan where most of your income is commission based?
How many years have you sold a considered purchase, meaning something a customer thinks about for days or weeks? Furniture, cars, appliances, flooring, HVAC, jewelry, real estate. How many sales did you make last year (2025)?
Tell me about a sale you lost. What happened?
A customer walks in, says "just looking," and heads for the back of the store. What do you do?
Are you available to work Saturdays and most holiday weekends?
Location:
Waynesville, NC 28786 (Preferred)
Work Location: In person